Privacy Policy
Effective Date: 01/15/2025

At Concord Autobody Shop, located at 470 Dwight Pl SW, Concord, NC 28027, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email address, vehicle information, insurance details, etc., when you fill out a form, request a quote, or contact us.

• Usage Data: IP address, browser type, pages visited, and time spent on our website.

• Cookies: We use cookies to improve your browsing experience. You can disable cookies in your browser settings.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries or service requests

• Provide accurate estimates and updates on repairs

• Process insurance-related documents (if applicable)

• Improve our website and customer service

• Send occasional updates, promotions, or service reminders (you may opt-out at any time)

3. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your data with:

• Insurance companies (only with your consent)

• Service providers assisting us in operations (e.g., IT support)

• Government or legal authorities if required by law

4. Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of internet transmission or storage is 100% secure.

5. Your Rights

You have the right to:

• Access the personal data we hold about you

• Request corrections or deletions

• Withdraw consent to marketing communications at any time

To exercise these rights, please contact us at:
📞 (833)342-7387
📧 rpure@concord-autobody.com

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

7. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.